Buyer information
Returns
Current position
KSP has not yet published one platform-wide return window that applies to every seller and product. We will not display a return promise that has not been defined.
If there is a problem with an order
Contact KSP support with your order details and a clear description of the issue. KSP can review the order information available on the platform and help coordinate the next step.
Future seller-specific terms
Where seller- or product-specific return terms are introduced, they should be shown clearly before purchase rather than assumed after the order is placed.
Support
Email kspsupport@gmail.com for an order-related issue.